Freshcaller incident

Degraded Performance

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on March 30, 2020, lasting 2h 57m. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2020, 12:03 PM UTC
Resolved
Mar 30, 2020, 03:00 PM UTC
Duration
2h 57m
Detected by Pingoru
Mar 30, 2020, 12:03 PM UTC

Update timeline

  1. investigating Mar 30, 2020, 12:03 PM UTC

    We are facing an issue with voice calls to a subset of Mexico City Numbers are failing due to some issue at our service provider end. We are closely working on getting this resolved.

  2. resolved Mar 30, 2020, 03:00 PM UTC

    Issues has been resolved at our service provider's end. Voice calls are working fine. We are closely monitoring it