Freshcaller incident

Degraded Performance

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on March 25, 2020, lasting 2h 35m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2020, 10:24 AM UTC
Resolved
Mar 25, 2020, 12:59 PM UTC
Duration
2h 35m
Detected by Pingoru
Mar 25, 2020, 10:24 AM UTC

Update timeline

  1. investigating Mar 25, 2020, 10:24 AM UTC

    We are facing an issues with our Phone Channel. Incoming and outgoing calls for some customers might be affected

  2. resolved Mar 25, 2020, 12:59 PM UTC

    Issues has been resolved at our service provider's end. Incoming and outgoing calls are working fine. We are closely monitoring it