Freshcaller incident

Degraded Performance

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on May 14, 2020, lasting 3h 42m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2020, 04:25 PM UTC
Resolved
May 14, 2020, 08:08 PM UTC
Duration
3h 42m
Detected by Pingoru
May 14, 2020, 04:25 PM UTC

Update timeline

  1. investigating May 14, 2020, 04:25 PM UTC

    We are experiencing call failures to South African DID's . Our Service provider is working with their carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

  2. resolved May 14, 2020, 08:08 PM UTC

    Calls to South African DID’s are connecting successfully. This incident is now resolved.