Freshcaller experienced a minor incident on March 17, 2020, lasting 2h 15m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 17, 2020, 01:07 PM UTC
Our service provider currently observing a subset of outbound call failures to UK destinations. Their engineers are working with their carrier partner to resolve this issue. We will provide further updates as the information becomes available.
- resolved Mar 17, 2020, 03:22 PM UTC
Issues has been resolved at our service provider's end. Incoming and outgoing calls are working fine. We are closely monitoring it.