Freshcaller incident

Degraded Performance

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on March 17, 2020, lasting 5h 13m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2020, 04:15 AM UTC
Resolved
Mar 17, 2020, 09:28 AM UTC
Duration
5h 13m
Detected by Pingoru
Mar 17, 2020, 04:15 AM UTC

Update timeline

  1. investigating Mar 17, 2020, 04:15 AM UTC

    We have noticed inbound calls to Singapore numbers are failing. Our engineers are working with our carrier partner to resolve the issue. We are closely working on to get this resolve.

  2. investigating Mar 17, 2020, 09:27 AM UTC

    Issues has been resolved at our service provider's end. Incoming and outgoing calls are working fine. We are closely monitoring it.

  3. resolved Mar 17, 2020, 09:28 AM UTC

    Issues has been resolved at our service provider's end. Incoming and outgoing calls are working fine.