Freshcaller experienced a minor incident on April 6, 2020, lasting 4h 45m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 06, 2020, 11:27 AM UTC
Our Service provider systems have been experiencing Inbound voice call failures to a subset of Manila numbers in Philippines. We are closely working with them to resolve the issue. We will keep the updates posted.
- investigating Apr 06, 2020, 04:07 PM UTC
Our Service provider observing recovery in voice traffic inbound to Manila numbers. We are closely working with them to resolve the issue.
- resolved Apr 06, 2020, 04:12 PM UTC
This incident has been resolved.