Freshcaller incident

Degraded Performance in making calls

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on March 15, 2020, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2020, 07:04 AM UTC
Resolved
Mar 15, 2020, 07:55 AM UTC
Duration
51m
Detected by Pingoru
Mar 15, 2020, 07:04 AM UTC

Update timeline

  1. investigating Mar 15, 2020, 07:04 AM UTC

    We noticed calls are being dropped due to some network issue from our provider. We are closely working on to get this resolved.

  2. investigating Mar 15, 2020, 07:48 AM UTC

    Our service provider has identified and addressed the issue. We continue to monitor the systems.

  3. resolved Mar 15, 2020, 07:55 AM UTC

    This incident has been resolved.