Freshcaller experienced a minor incident on April 3, 2020, lasting 4h 44m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 03, 2020, 04:38 PM UTC
Our Service provider systems have been experiencing Inbound calls failing intermittently. Their engineering team is actively investigating the issue with their carrier partners. We will update as soon as we have more information.
- investigating Apr 03, 2020, 07:14 PM UTC
Our Service provider is continuing to investigate the failures of inbound calls. We are closely working to get this resolved.
- investigating Apr 03, 2020, 09:21 PM UTC
Our Service provider fixed the issue. This incident has been resolved.
- resolved Apr 03, 2020, 09:23 PM UTC
This incident has been resolved