Freshcaller incident

Inbound Calls Degradation Towards Canadian Phone Numbers

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on February 17, 2020, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2020, 09:42 PM UTC
Resolved
Feb 17, 2020, 11:36 PM UTC
Duration
1h 54m
Detected by Pingoru
Feb 17, 2020, 09:42 PM UTC

Update timeline

  1. investigating Feb 17, 2020, 09:42 PM UTC

    Observing Inbound calls degradation towards Canadian phone numbers due to some issue at our provider end. We are closely working on to get this resolved.

  2. investigating Feb 17, 2020, 10:38 PM UTC

    We are observing successful inbound calls towards Canadian phone numbers. We will continue to monitor to ensure a full recovery.

  3. resolved Feb 17, 2020, 11:36 PM UTC

    This incident has been resolved