Freshcaller incident

Degraded Performance in making calls

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on February 14, 2020, lasting 2h 31m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2020, 03:18 PM UTC
Resolved
Feb 14, 2020, 05:49 PM UTC
Duration
2h 31m
Detected by Pingoru
Feb 14, 2020, 03:18 PM UTC

Update timeline

  1. investigating Feb 14, 2020, 03:18 PM UTC

    We noticed calls are being terminated due to some error from our provider. We are closely working on to get this resolved.

  2. investigating Feb 14, 2020, 05:28 PM UTC

    Our service provider has identified and addressed the issue. We continue to monitor the systems.

  3. resolved Feb 14, 2020, 05:49 PM UTC

    This incident has been resolved