Freshcaller incident

Inbound Calls Degradation Towards Spanish Phone Numbers

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on May 13, 2020, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2020, 12:00 PM UTC
Resolved
May 13, 2020, 01:36 PM UTC
Duration
1h 36m
Detected by Pingoru
May 13, 2020, 12:00 PM UTC

Update timeline

  1. investigating May 13, 2020, 12:00 PM UTC

    We are experiencing failures for inbound calls toward a subset of our numbers in Spain., Our service provider is investigating the case with underlying carriers. We will provide more information as soon as it becomes available.

  2. resolved May 13, 2020, 01:36 PM UTC

    This issue is now resolved.