Freshcaller incident

Degraded performance

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on December 21, 2020 affecting Sign in / Sign up and Inbound Calls and 1 more component, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Dec 21, 2020, 09:15 AM UTC
Resolved
Dec 21, 2020, 10:14 AM UTC
Duration
59m
Detected by Pingoru
Dec 21, 2020, 09:15 AM UTC

Affected components

Sign in / Sign upInbound CallsOutbound CallsPublic APIMobile AppsReports & Analytics

Update timeline

  1. investigating Dec 21, 2020, 09:15 AM UTC

    We are experiencing delayed responses in the Freshcaller Application. Our engineers are working to resolve the issue. We will provide an update as soon as more information becomes available.

  2. resolved Dec 21, 2020, 10:14 AM UTC

    The degraded performance of Freshcaller Services is now fixed. All portals are functioning normally and our DevOps team is monitoring this closely.