Freshcaller incident

Degraded performance on incoming and outgoing calls

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on February 3, 2021 affecting Inbound Calls and Outbound Calls, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2021, 09:55 AM UTC
Resolved
Feb 03, 2021, 10:24 AM UTC
Duration
29m
Detected by Pingoru
Feb 03, 2021, 09:55 AM UTC

Affected components

Inbound CallsOutbound Calls

Update timeline

  1. investigating Feb 03, 2021, 09:55 AM UTC

    We are analyzing the problem for degraded performance in incoming and outgoing calls. Our engineers are checking further.

  2. resolved Feb 03, 2021, 10:24 AM UTC

    Incoming and outgoing calls performance is restored. We have mitigated the issue which we faced in our servers. Our engineers are closely monitoring the system.