Freshcaller incident

Degraded Performance

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on March 15, 2021 affecting Search and Sign in / Sign up and 1 more component, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2021, 03:45 PM UTC
Resolved
Mar 15, 2021, 04:45 PM UTC
Duration
1h
Detected by Pingoru
Mar 15, 2021, 03:45 PM UTC

Affected components

SearchSign in / Sign upOmnichannelWebsiteInbound CallsOutbound CallsPublic APIBYOCIntegrationsMobile Apps

Update timeline

  1. investigating Mar 15, 2021, 03:45 PM UTC

    We are investigating on a issue that has identified by our monitoring systems in the US region.

  2. resolved Mar 15, 2021, 04:45 PM UTC

    We have identified the issue and taken the mitigation steps. We are closely monitoring our system.