Freshcaller incident

Degraded performance

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on March 15, 2021 affecting Sign in / Sign up, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2021, 04:45 PM UTC
Resolved
Mar 15, 2021, 05:54 PM UTC
Duration
1h 9m
Detected by Pingoru
Mar 15, 2021, 04:45 PM UTC

Affected components

Sign in / Sign up

Update timeline

  1. investigating Mar 15, 2021, 04:45 PM UTC

    Our Monitoring system has found that recent calls in the dial-pad and Recent conversation in the dashboard are not loading. Our engineering team is actively working to fix the issue.

  2. resolved Mar 15, 2021, 05:54 PM UTC

    Our Engineering team have identified the issue and taken the mitigation steps now. We are closely monitoring our system.