Freshcaller experienced a minor incident on April 21, 2021 affecting Inbound Calls and Inbound Calls and 1 more component, lasting 2h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Inbound CallsInbound CallsInbound CallsInbound Calls
Update timeline
- investigating Apr 21, 2021, 03:05 AM UTC
We are observing a potential issue impacting inbound calls to New Zealand Phone Numbers. We are continuing to work with our carrier partner to resolve the issue. We will provide another update as soon as more information becomes available.
- investigating Apr 21, 2021, 04:10 AM UTC
We are continuing to work with our carrier partner to resolve the issue. We will provide another update as soon as more information becomes available.
- resolved Apr 21, 2021, 05:11 AM UTC
The issue of inbound calls to New Zealand Phone Numbers has been resolved, and the service is functioning normally at this time.