Freshcaller incident

Degraded performance.

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on April 26, 2021 affecting Inbound Calls and Outbound Calls, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2021, 12:18 PM UTC
Resolved
Apr 26, 2021, 01:18 PM UTC
Duration
1h
Detected by Pingoru
Apr 26, 2021, 12:18 PM UTC

Affected components

Inbound CallsOutbound Calls

Update timeline

  1. investigating Apr 26, 2021, 12:18 PM UTC

    Our customers may face call connection issues, Currently our engineers are working on the call connection issue in US region . We will update shortly.

  2. resolved Apr 26, 2021, 01:18 PM UTC

    The incident has been resolved