Freshcaller incident

Failures in Signup of new accounts

Major Resolved View vendor source →

Freshcaller experienced a major incident on May 4, 2022 affecting Sign in / Sign up and Sign in / Sign up and 1 more component, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2022, 10:30 AM UTC
Resolved
May 04, 2022, 12:00 PM UTC
Duration
1h 30m
Detected by Pingoru
May 04, 2022, 10:30 AM UTC

Affected components

Sign in / Sign upSign in / Sign upSign in / Sign upSign in / Sign up

Update timeline

  1. investigating May 04, 2022, 10:30 AM UTC

    Failures in Signup of new accounts and New Number purchases are also affected. We are looking into the issue with our providers.

  2. resolved May 04, 2022, 12:00 PM UTC

    The issue has been fixed and our systems are back to normal now. We will continue monitoring our systems. Thanks for holding on with us.