Freshcaller experienced a minor incident on May 2, 2023 affecting Website and Inbound Calls and 1 more component, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
WebsiteInbound CallsOutbound CallsCallsWebsiteInbound CallsOutbound CallsCallsWebsiteInbound Calls
Update timeline
- investigating May 02, 2023, 01:10 PM UTC
We are currently facing intermittent issue due to our third party service provider and we are working with our service partner to fix this issue.
- resolved May 02, 2023, 02:21 PM UTC
Performance issues has been resolved. Services are running fine. We are closely monitoring it.