Freshcaller incident

Latency issue due to Third-Party Service Provider

Major Resolved View vendor source →

Freshcaller experienced a major incident on June 13, 2023 affecting Search and Integrations, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 07:10 PM UTC
Resolved
Jun 13, 2023, 08:50 PM UTC
Duration
1h 40m
Detected by Pingoru
Jun 13, 2023, 07:10 PM UTC

Affected components

SearchIntegrations

Update timeline

  1. investigating Jun 13, 2023, 07:10 PM UTC

    We are currently facing issues with one of our third-party services. Our best minds are working on fixing this. More updates to follow.

  2. resolved Jun 13, 2023, 08:50 PM UTC

    Please be informed that the issues with our third-party services have been fixed, and the services have been restored. We are monitoring our services continuously.