Freshcaller incident

A Small Subset of SIP Calls over ORANGE OBS Missing "ForwardedFrom" Parameter.

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on May 17, 2021 affecting BYOC and BYOC and 1 more component, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2021, 11:40 PM UTC
Resolved
May 18, 2021, 12:21 AM UTC
Duration
41m
Detected by Pingoru
May 17, 2021, 11:40 PM UTC

Affected components

BYOCBYOCBYOCBYOC

Update timeline

  1. investigating May 17, 2021, 11:40 PM UTC

    Our service provider have detected a potential issue with ORANGE OBS - Missing the ForwardedFrom parameter in SIP INVITE and they are actively investigating. We will update as soon as we have more information.

  2. resolved May 18, 2021, 12:21 AM UTC

    This issue has been resolved. All systems are operational now.