Freshcaller incident
Issue With Purchase of Japan +8150 Prefix National Numbers via API/Console
Freshcaller experienced a minor incident on June 1, 2021 affecting Public API, lasting 17h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 01, 2021, 05:13 AM UTC
our service provider is having temporary issues with purchasing Japan +8150 prefix National numbers via Console, API and the Engineers are working towards a resolution. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Jun 01, 2021, 06:13 AM UTC
our service provider is having temporary issues with purchasing Japan +8150 prefix National numbers via Console, API and the Engineers are working towards a resolution. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Jun 01, 2021, 08:50 AM UTC
our service provider is having temporary issues with purchasing Japan +8150 prefix National numbers via Console, API and the Engineers are working towards a resolution. We will provide another update in 4 hours or as soon as more information becomes available.
- investigating Jun 01, 2021, 09:02 PM UTC
Our Service Provider is experiencing a temporary issue with purchasing Japan +8150 prefix National numbers via Console, API and the Engineers are working towards a resolution. We will provide another update in 16 hours or as soon as more information becomes available.
- resolved Jun 01, 2021, 10:30 PM UTC
The Japan +8150 prefix National numbers that had issues were identified, corrected, and are available for purchase through the Console or API.