Freshcaller incident
Potential issue with inbound and out bound calls.
Freshcaller experienced a minor incident on June 30, 2021 affecting Inbound Calls and Outbound Calls, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Inbound CallsOutbound Calls
Update timeline
- investigating Jun 30, 2021, 04:15 AM UTC
we are observing a potential issue with inbound and outbound calls. we have notified our engineers for further verifications. Further updates to follow
- resolved Jun 30, 2021, 05:15 AM UTC
Engineers have identified the issue and resolved the issue.