Freshcaller incident

Degraded performance

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on June 30, 2021 affecting Reports & Analytics and Reports & Analytics and 1 more component, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2021, 06:30 PM UTC
Resolved
Jun 30, 2021, 08:07 PM UTC
Duration
1h 37m
Detected by Pingoru
Jun 30, 2021, 06:30 PM UTC

Affected components

Reports & AnalyticsReports & AnalyticsReports & AnalyticsReports & Analytics

Update timeline

  1. investigating Jun 30, 2021, 06:30 PM UTC

    We are currently facing issues with Analytics data sync and hence customers may notice delays with the same. Further updates to follow.

  2. resolved Jun 30, 2021, 08:07 PM UTC

    The issue with analytics data sync has been fixed now. Our engineering team is closely monitoring the same.