Freshcaller incident

Elevated Rest API 500 Errors

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on June 30, 2021 affecting Public API and Public API and 1 more component, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2021, 07:35 PM UTC
Resolved
Jun 30, 2021, 07:48 PM UTC
Duration
13m
Detected by Pingoru
Jun 30, 2021, 07:35 PM UTC

Affected components

Public APIPublic APIPublic APIPublic API

Update timeline

  1. investigating Jun 30, 2021, 07:35 PM UTC

    We are currently investigating an elevated rate of HTTP 500 errors for the Rest API. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

  2. resolved Jun 30, 2021, 07:48 PM UTC

    Elevated rate of HTTP 500 errors for the REST API has been resolved and REST API is operating normally at this time.