Freshcaller incident

Degraded performance

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on July 13, 2021 affecting Mobile Apps and Reports & Analytics, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2021, 12:04 PM UTC
Resolved
Jul 13, 2021, 12:20 PM UTC
Duration
16m
Detected by Pingoru
Jul 13, 2021, 12:04 PM UTC

Affected components

Mobile AppsReports & Analytics

Update timeline

  1. investigating Jul 13, 2021, 12:04 PM UTC

    We are currently facing issues with the Reports and Mobile Notifications. We are working closely with our Engineering team to resolve this issue. Further updates to follow

  2. resolved Jul 13, 2021, 12:20 PM UTC

    The issue with Reports and Mobile Notifications are now fixed and services are back to normal. We are continuing to have this closely monitored