Freshcaller incident

We are having issues in calls being offered from wait queue in EU

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on July 19, 2021 affecting Inbound Calls, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2021, 07:10 AM UTC
Resolved
Jul 19, 2021, 08:16 AM UTC
Duration
1h 6m
Detected by Pingoru
Jul 19, 2021, 07:10 AM UTC

Affected components

Inbound Calls

Update timeline

  1. investigating Jul 19, 2021, 07:10 AM UTC

    We are having issues in calls being offered from wait queue. Our engineers are looking into the issue.

  2. investigating Jul 19, 2021, 08:16 AM UTC

    Incident resolved

  3. resolved Jul 19, 2021, 08:16 AM UTC

    Incident resolved