Freshcaller incident

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Minor Resolved View vendor source →

Freshcaller experienced a minor incident on July 23, 2021 affecting Sign in / Sign up and Sign in / Sign up and 1 more component, lasting 2d 20h. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2021, 11:30 AM UTC
Resolved
Jul 26, 2021, 07:45 AM UTC
Duration
2d 20h
Detected by Pingoru
Jul 23, 2021, 11:30 AM UTC

Affected components

Sign in / Sign upSign in / Sign upSign in / Sign upSign in / Sign up

Update timeline

  1. investigating Jul 23, 2021, 11:30 AM UTC

    We are currently experiencing issues with product sign-up for new customers. Our engineers are working on this with priority. Further updates to follow

  2. resolved Jul 26, 2021, 07:45 AM UTC

    The issue with Freshcaller is now fixed and services are back to normal. We are continuing to have this closely monitored.