Freshcaller incident

Degraded Phone Number Configurations

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on September 23, 2021, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2021, 12:04 AM UTC
Resolved
Sep 23, 2021, 12:15 AM UTC
Duration
11m
Detected by Pingoru
Sep 23, 2021, 12:04 AM UTC

Update timeline

  1. investigating Sep 23, 2021, 12:04 AM UTC

    We are investigating a service interruption where the configuration of phone numbers intermittently results in HTTP 5XX errors. We expect to provide another update in 30 minutes or as soon as more information becomes available.

  2. resolved Sep 23, 2021, 12:15 AM UTC

    Phone number configuration is now operating normally. We will continue to monitor for system stability.