Freshcaller incident

Degraded Performance

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on December 7, 2021 affecting Search, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 07:24 AM UTC
Resolved
Dec 07, 2021, 10:37 AM UTC
Duration
3h 13m
Detected by Pingoru
Dec 07, 2021, 07:24 AM UTC

Affected components

Search

Update timeline

  1. investigating Dec 07, 2021, 07:24 AM UTC

    We are experiencing issues with tickets being updated on our list view page. Our engineers are working on this with priority. Updates to follow shortly.

  2. investigating Dec 07, 2021, 09:00 AM UTC

    We are still working towards fixing the issues with tickets being updated on the tickets list view page. More updates to follow.

  3. resolved Dec 07, 2021, 10:37 AM UTC

    The issue with the Tickets list view update has been resolved now. We are closely monitoring the same on our end.