Freshcaller incident

Degraded Performance

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on December 7, 2021 affecting Inbound Calls and Outbound Calls, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 09:01 AM UTC
Resolved
Dec 07, 2021, 09:15 AM UTC
Duration
14m
Detected by Pingoru
Dec 07, 2021, 09:01 AM UTC

Affected components

Inbound CallsOutbound Calls

Update timeline

  1. investigating Dec 07, 2021, 09:01 AM UTC

    We are facing intermittent issues with Inbound and Outbound calls in AU region. Our strongest minds are working on this.

  2. resolved Dec 07, 2021, 09:15 AM UTC

    The issue with Inbound and Outbound calls in AU region has been resolved and we are monitoring the same.