Freshcaller incident

Partial Outage

Major Resolved View vendor source →

Freshcaller experienced a major incident on December 10, 2021 affecting Inbound Calls and Outbound Calls, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2021, 08:22 PM UTC
Resolved
Dec 10, 2021, 09:03 PM UTC
Duration
41m
Detected by Pingoru
Dec 10, 2021, 08:22 PM UTC

Affected components

Inbound CallsOutbound Calls

Update timeline

  1. investigating Dec 10, 2021, 08:22 PM UTC

    We are unable to make calls from the product. The team is looking into it.

  2. resolved Dec 10, 2021, 09:03 PM UTC

    The issue with calls is now fixed and services are back to normal. We are continuing to have this closely monitored.