Freshcaller incident

On Call Engineers are Investigating Outbound Call Failures

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on January 20, 2022 affecting Outbound Calls and Outbound Calls and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2022, 07:12 PM UTC
Resolved
Jan 20, 2022, 07:44 PM UTC
Duration
32m
Detected by Pingoru
Jan 20, 2022, 07:12 PM UTC

Affected components

Outbound CallsOutbound CallsOutbound CallsOutbound Calls

Update timeline

  1. investigating Jan 20, 2022, 07:12 PM UTC

    We've become aware of a potential issues with outbound call failures. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

  2. resolved Jan 20, 2022, 07:44 PM UTC

    We have fully investigated the issue with outbound call failures, and it was determined that there is no noticeable customer impact. All systems are operational.