Freshcaller incident

Call Price Updates Delayed - 3 February 2022

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on February 2, 2022 affecting Public API and Public API and 1 more component, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2022, 09:52 PM UTC
Resolved
Feb 02, 2022, 10:05 PM UTC
Duration
13m
Detected by Pingoru
Feb 02, 2022, 09:52 PM UTC

Affected components

Public APIPublic APIPublic APIPublic API

Update timeline

  1. investigating Feb 02, 2022, 09:52 PM UTC

    Our monitoring systems have detected a potential issue with the REST API delaying call price updates. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

  2. resolved Feb 02, 2022, 10:05 PM UTC

    We are no longer experiencing an issue with the REST API delaying call price updates. This incident has been resolved.