Freshcaller incident

Issue with incoming and outgoing calls

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on February 3, 2022 affecting Inbound Calls and Outbound Calls, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2022, 04:30 PM UTC
Resolved
Feb 03, 2022, 05:30 PM UTC
Duration
1h
Detected by Pingoru
Feb 03, 2022, 04:30 PM UTC

Affected components

Inbound CallsOutbound Calls

Update timeline

  1. investigating Feb 03, 2022, 04:30 PM UTC

    We are facing potential issue with calls. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

  2. resolved Feb 03, 2022, 05:30 PM UTC

    Issue has been resolved and calls are operating normally.