Freshcaller experienced a major incident on March 22, 2022 affecting Inbound Calls and Outbound Calls, lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Inbound CallsOutbound Calls
Update timeline
- investigating Mar 22, 2022, 03:55 PM UTC
We are currently facing issues with the making or recieving . We are working closely with our Engineering team to resolve this issue. Further updates to follow our engineering team is still working on resolving the issue, further updates to follow
- resolved Mar 22, 2022, 04:31 PM UTC
"Our engineers have identified and mitigated the impact on calls. We continue to closely monitor our systems for anomalies "