Freshcaller incident

Degraded Performance

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on June 10, 2022 affecting Website and Inbound Calls, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2022, 01:52 AM UTC
Resolved
Jun 10, 2022, 04:58 AM UTC
Duration
3h 6m
Detected by Pingoru
Jun 10, 2022, 01:52 AM UTC

Affected components

WebsiteInbound Calls

Update timeline

  1. investigating Jun 10, 2022, 01:52 AM UTC

    We are facing some problems with our 3rd party cloud service provider and we are not seeing any major issues because of it. We are closely monitoring it and will keep you posted in further updates.

  2. resolved Jun 10, 2022, 04:58 AM UTC

    Our Third-Party service provider has worked on a fix and as a result, all our services are running fine now. We are, however closely monitoring it.