Freshcaller incident

Issue with Number Purchases and Calls

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on July 15, 2022 affecting Calls and Calls and 1 more component, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2022, 06:56 AM UTC
Resolved
Jul 15, 2022, 07:49 AM UTC
Duration
53m
Detected by Pingoru
Jul 15, 2022, 06:56 AM UTC

Affected components

CallsCallsCallsCalls

Update timeline

  1. investigating Jul 15, 2022, 06:56 AM UTC

    We are currently facing issues with the Account Signup and Number purchases. We are working closely with our Engineering team to resolve this issue. Further updates to follow

  2. resolved Jul 15, 2022, 07:49 AM UTC

    The issue with Number purchases and Calls is resolved now. We are closely monitoring our system and working with our service providers