Freshcaller incident

Degradation in Contacts, Call metrics, Recent calls and My Performance dashboard

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on August 18, 2022 affecting Website, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2022, 05:24 AM UTC
Resolved
Aug 18, 2022, 06:42 AM UTC
Duration
1h 18m
Detected by Pingoru
Aug 18, 2022, 05:24 AM UTC

Affected components

Website

Update timeline

  1. investigating Aug 18, 2022, 05:24 AM UTC

    We are facing issues in fetching and creating contacts data

  2. resolved Aug 18, 2022, 06:42 AM UTC

    Contacts service is resumed and dashboard is working as expected