Freshcaller incident

Slowness in Calls

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on December 14, 2022 affecting Outbound Calls and Outbound Calls and 1 more component, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2022, 04:02 PM UTC
Resolved
Dec 14, 2022, 05:19 PM UTC
Duration
1h 17m
Detected by Pingoru
Dec 14, 2022, 04:02 PM UTC

Affected components

Outbound CallsOutbound CallsOutbound CallsOutbound Calls

Update timeline

  1. investigating Dec 14, 2022, 04:02 PM UTC

    We are currently facing issues with the Calls. We are working closely with our Provider to resolve this issue. Further updates to follow

  2. resolved Dec 14, 2022, 05:19 PM UTC

    The slowness with calls is now fixed and services are back to normal. We are continuing to have this closely monitored.