Freshcaller incident

Issue with Calls routing and marketplace events

Minor Resolved View vendor source →

Freshcaller experienced a minor incident on December 12, 2023 affecting Inbound Calls, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2023, 12:54 PM UTC
Resolved
Dec 12, 2023, 01:32 PM UTC
Duration
38m
Detected by Pingoru
Dec 12, 2023, 12:54 PM UTC

Affected components

Inbound Calls

Update timeline

  1. investigating Dec 12, 2023, 12:54 PM UTC

    We faced intermittent issues with the Calls routing, Call conversations and marketplace events. The issue is now fixed and services are back to normal. We are continuing to have this closely monitored.

  2. resolved Dec 12, 2023, 01:32 PM UTC