Freefy incident

Temporary technical problems with background playback

Resolved after 5 days 23 hours, affecting Freefy Web App and Android (Google Play), on July 13, 2021.

investigating Jul 13, 2021, 09:59 AM UTC

Due to some technical problems it is not possible to offer the background playback on mobile phones right now, on the desktop it does not give problems, we are trying to solve the problem, sorry for the inconvenience 😔.

Started
Jul 13, 2021, 09:59 AM UTC
Resolved
Jul 19, 2021, 09:05 AM UTC
Duration
5d 23h
Detected by Pingoru
Jul 13, 2021, 09:59 AM UTC

Affected components

Freefy Web AppAndroid (Google Play)

Update timeline

  1. investigating Jul 13, 2021, 09:59 AM UTC

    Due to some technical problems it is not possible to offer the background playback on mobile phones right now, on the desktop it does not give problems, we are trying to solve the problem, sorry for the inconvenience 😔.

  2. resolved Jul 19, 2021, 09:05 AM UTC

    Background playback is now available again, sorry for the inconvenience.

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