Resolved after 19 days 11 hours, affecting Freefy API and Freefy Web App and 1 more, on September 1, 2021.
🇪🇸 Debido a **problemas técnicos con el servidor** y a otros problemas que se nos juntaron a su vez, **tuvimos que** **reiniciar todo el servidor** y esto nos llevo varios días, ahora por fin ya está arreglado. 🇬🇧🇺🇸 Due to **technical problems with the server** and other problems that came together, **we had to restart the entire server** and this took us several days, now it is finally fixed. 🇵🇹🇧🇷 Devido a **problemas técnicos com o servidor** e outros problemas que surgiram, **tivemos que** **reiniciar todo o servidor** e isso nos levou vários dias, agora está finalmente consertado.
Affected components
Update timeline
- investigating Sep 01, 2021, 01:18 AM UTC
We are currently investigating this issue.
- investigating Sep 01, 2021, 01:18 AM UTC
We are continuing to investigate this issue.
- investigating Sep 20, 2021, 12:26 PM UTC
We are continuing to investigate this issue.
- resolved Sep 20, 2021, 12:27 PM UTC
This incident has been resolved.
- postmortem Sep 21, 2021, 09:43 AM UTC
🇪🇸 Debido a **problemas técnicos con el servidor** y a otros problemas que se nos juntaron a su vez, **tuvimos que** **reiniciar todo el servidor** y esto nos llevo varios días, ahora por fin ya está arreglado. 🇬🇧🇺🇸 Due to **technical problems with the server** and other problems that came together, **we had to restart the entire server** and this took us several days, now it is finally fixed. 🇵🇹🇧🇷 Devido a **problemas técnicos com o servidor** e outros problemas que surgiram, **tivemos que** **reiniciar todo o servidor** e isso nos levou vários dias, agora está finalmente consertado.
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