FreedomPay incident
Alert: Worldpay's Worldwide Payment Gateway - WPG Processing Issues
Affected components
Update timeline
- investigating Feb 20, 2026, 12:35 PM UTC
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Worldpay's Worldwide Payment Gateway - WPG. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
- monitoring Feb 20, 2026, 12:36 PM UTC
FreedomPay is in contact with Worldpay's Worldwide Payment Gateway - WPG and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.
- monitoring Feb 20, 2026, 02:13 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 20, 2026, 02:14 PM UTC
Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Worldpay's Worldwide Payment Gateway - WPG relationship manager.
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