FreedomPay incident

Alert: UAT Processing Issues

Minor Resolved View vendor source →

FreedomPay experienced a minor incident on March 18, 2026 affecting UAT, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2026, 08:33 PM UTC
Resolved
Mar 18, 2026, 09:46 PM UTC
Duration
1h 13m
Detected by Pingoru
Mar 18, 2026, 08:33 PM UTC

Affected components

UAT

Update timeline

  1. investigating Mar 18, 2026, 08:33 PM UTC

    FreedomPay is currently investigating reports of transaction processing latency and timeouts in the UAT environment. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

  2. resolved Mar 18, 2026, 09:46 PM UTC

    transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your UAT relationship manager.