FreedomPay incident

Alert: Global Payments Heartland - US Processing Issues

Minor Resolved View vendor source →

FreedomPay experienced a minor incident on March 20, 2026 affecting Global Payments Heartland - US, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2026, 10:26 AM UTC
Resolved
Mar 20, 2026, 10:34 AM UTC
Duration
8m
Detected by Pingoru
Mar 20, 2026, 10:26 AM UTC

Affected components

Global Payments Heartland - US

Update timeline

  1. investigating Mar 20, 2026, 10:26 AM UTC

    FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments Heartland - US. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

  2. resolved Mar 20, 2026, 10:34 AM UTC

    Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Payments Heartland - US relationship manager.