FreedomPay incident
Alert: Global Payments Heartland - US Processing Issues
Affected components
Global Payments Heartland - US
Update timeline
- investigating Mar 21, 2026, 12:17 AM UTC
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments Heartland - US. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
- resolved Mar 21, 2026, 12:39 AM UTC
Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Payments Heartland - US relationship manager.
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