FreedomPay incident

Alert: Stored Value Processing Issues

Minor Resolved View vendor source →

FreedomPay experienced a minor incident on March 30, 2026 affecting Stored Value, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2026, 08:47 PM UTC
Resolved
Mar 30, 2026, 09:00 PM UTC
Duration
13m
Detected by Pingoru
Mar 30, 2026, 08:47 PM UTC

Affected components

Stored Value

Update timeline

  1. investigating Mar 30, 2026, 08:47 PM UTC

    FreedomPay is currently investigating reports of transaction processing latency and timeouts with Stored Value. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

  2. resolved Mar 30, 2026, 09:00 PM UTC

    Transaction processing has returned to normal and all issues have been resolved.