FreedomPay incident

Alert: Mastercard TSPI Processing Issues

Minor Resolved View vendor source →

FreedomPay experienced a minor incident on April 2, 2026 affecting TSPI, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 05:14 PM UTC
Resolved
Apr 02, 2026, 06:26 PM UTC
Duration
1h 11m
Detected by Pingoru
Apr 02, 2026, 05:14 PM UTC

Affected components

TSPI

Update timeline

  1. investigating Apr 02, 2026, 05:14 PM UTC

    FreedomPay is currently investigating reports of transaction processing latency and timeouts with Mastercard TSPI. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

  2. resolved Apr 02, 2026, 06:26 PM UTC

    Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Mastercard TSPI relationship manager.