FreedomPay experienced a minor incident on April 16, 2026 affecting Redsys - Europe, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
Redsys - Europe
Update timeline
- investigating Apr 16, 2026, 11:21 PM UTC
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Redsys - Europe. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
- resolved Apr 16, 2026, 11:33 PM UTC
Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Redsys - Europe relationship manager.